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Rewards CertificatesUpdated 3 months ago

Rewards Certificates

  • Rewards Certificates will be issued by email as points earned (pending) become points available (active) after the 30 day vesting period. Reward Certificates are processed weekly but such timing may change at our discretion. Five hundred points will be redeemed or expired from your account for every $20 Rewards Certificate or Free Shoe card issued. WalkingCo is not responsible for Rewards Certificates that are late, lost, misdirected, not delivered or not received. Members are responsible for ensuring that all contact information including email address on file is correct and up to date.


  • Members will be issued a Rewards Certificate equal to $20 for every 500 points available in their balance – i.e. if your available or active points balance at time of processing is 550 points, you will be issued a Rewards Certificate for $20 and have 50 points remaining; if your balance at time of statement is 1080 points, you will be issued a Rewards Certificate for $20 and have 580 points remaining. Remaining points will carry forward to the next processing date a week later. Members will not receive a credit or cash back for partially redeemed Rewards Certificates, any unused portion will be forfeited. For example, if you use a $20 Rewards Certificate towards a $15 purchase, you will not receive any credit or cash back, the $5 balance will be forfeited.


  • Members will be issued a Rewards Certificate equal to $20 for every 500 points available in their balance – i.e. if your available or active points balance at time of processing is 550 points, you will be issued a Rewards Certificate for $20 and have 50 points remaining; if your balance at time of statement is 1080 points, you will be issued a Rewards Certificate for $20 and have 580 points remaining. Remaining points will carry forward to the next processing date a week later. Members will not receive a credit or cash back for partially redeemed Rewards Certificates, any unused portion will be forfeited. For example, if you use a $20 Rewards Certificate towards a $15 purchase, you will not receive any credit or cash back, the $5 balance will be forfeited.


  • Member must have purchase activity with WalkingCo to maintain points and their level of membership status. If during any 24-month period after enrolling there is no such purchase activity by a member, (i) the member’s membership status will be reduced to the next lower level, and (ii) any then-accumulated points will be terminated. If the member is already at or has been moved to the lowest Reward level – Rewards Member – they will stay at that level unless they request termination. A member’s status as a Brand VIP member will not be reduced due to 24 months of inactivity, but will result in their then-accumulated points being terminated.


  • Rewards certificates will be issued with a 180-day expiration date. If a Rewards certificate is not used before its expiration date, it will be void.


    WalkingCo reserves the right, at its sole discretion, to void Rewards Certificates sent due to error, fraud or misuse of the Rewards Program.



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