M-F: 9:00 AM - 8:30 PM (EST)
Sat: 10:00 AM - 6:30 PM (EST)

Closed on Sunday

The Walking Company

"We apologize for any inconvenience, our usual processing timeframe is 2-3 business days and 5-7 business days for the shipping and delivery once handed over to the courier. This excludes weekends and holidays."

To inquire about the status of a refund, please reach out to us, and we will escalate your request to the appropriate team. Our refund process is usually automatic once we receive your return. However, delays may occur due to high volume of returns o

<p>To inquire about the status of a refund, please reach out to us, and we will escalate your request to the appropriate team. Our refund process is usually automatic once we receive your return. However, delays may occur due to high volume of returns or warehouse transitions. A confirmation of your refund and any necessary details will be sent to you via email. The refund typically appears in your account within a specified range of days, which may vary based on the processing times of your financial institution.</p>

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