M-F: 9:00 AM - 8:30 PM (EST)
Sat: 10:00 AM - 6:30 PM (EST)

Closed on Sunday

Free Exchange

Promotions

Track Order

The Walking Company

<div data-block="true" data-editor="bo7fr" data-offset-key="fmb65-0-0" id="isPasted"><div data-offset-key="fmb65-0-0"><span data-offset-key="fmb65-0-0"><span data-text="true">Thank you for reaching out.</span></span></div></div><div data-block="true" data-editor="bo7fr" data-offset-key="8km6e-0-0"><div data-offset-key="8km6e-0-0"><span data-offset-key="8km6e-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="bo7fr" data-offset-key="ei4ib-0-0"><div data-offset-key="ei4ib-0-0"><span data-offset-key="ei4ib-0-0"><span data-text="true">You can find more information on returns and exchanges</span></span><a href="https://thewalkingcompany.loopreturns.com/" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;"><span data-offset-key="ei4ib-1-0"><span data-text="true">&#xA0;here.</span></span></a></div></div><div data-block="true" data-editor="bo7fr" data-offset-key="3vh64-0-0"><div data-offset-key="3vh64-0-0"><span data-offset-key="3vh64-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="bo7fr" data-offset-key="5ir8f-0-0"><div data-offset-key="5ir8f-0-0"><span data-offset-key="5ir8f-0-0"><span data-text="true">If you have other questions, you may also want to check our&#xA0;</span></span><a href="https://www.thewalkingcompany.com/pages/faq" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;"><span data-offset-key="5ir8f-1-0"><span data-text="true">FAQ page</span></span></a><span data-offset-key="5ir8f-2-0"><span data-text="true">.</span></span></div></div>

Thank you for reaching out.You can find more information on returns and exchanges here.If you have other questions, you may also want to check our FAQ page.

Exchanges & Returns

RETURNS & EXCHANGES. Click for details.

Do you offer FREE Exchange?

Do you offer FREE Returns?

Starting a Return/Exchange

Return and Exchange Policy

Returns & Exchanges FAQs

Shipping FAQs

Shipping and Delivery

Shipping Rates

Shipping and Delivery Insurance

SHIPMENT & DELIVERY. Click for details.

Best Price Guaranteed (Price Match)

Price Match

Best Price Guaranteed (Price Adjustment)

Price Adjustment

Free Shipping

OFFERS. Click for details.

Shoe Finder

Shop by Foot Condition

Shop Orthotics

Orthotics FAQs

The AUTHORITY ON COMFORT. Click here.

Loyalty Rewards Program

Loyalty Rewards Tiers

How to Earn Loyalty Points

Loyalty Rewards Redeeming Options

Loyalty Rewards Program FAQs

Terms and Conditions

LOYALTY PROGRAM. Click for details.

Order Processing Timelines

How do I change or cancel my order?

How do I cancel my order?

Order FAQs

Order Process

Mode of Payments

Payment Information

ORDERS & PAYMENTS. Click for details.

Find your Widths

Men's Size and Width Chart

Women's Size and Width Chart

Foot Arch Types

SIZE CHARTS. Click for details.

FAQs

GENERAL FAQs. Click for details.

Order Modification or Cancellation

CANCELLATION. Click for details.

How can I check the status of my refund?

Exchanges & ReturnsUpdated 11 minutes ago