Loyalty Rewards Program FAQsUpdated 21 days ago
FREQUENTLY ASKED QUESTIONS
Here's everything you need to know about the loyalty program.
How does our loyalty program work?
This is our “thank you” to you. Earn points for activities like referrals and purchases, and use them for discounts on future purchases. The more points you collect, the more you save.
Who can join?
Anyone can join — simply sign up now for free! All existing account holders are automatically enrolled.
How do I earn points?
You can earn points every time you shop, and on a variety of activities. To see all the ways you can earn points, check the Earn Points section on the loyalty page.
How do I redeem my points?
Once you’re logged into your account, go to the “Rewards” section of the loyalty page. If you have enough points, you can exchange them for rewards.
What do different point statuses mean?
Approved: Ready to use for rewards.
Pending: Your points are awaiting verification. Typical for recent purchases and referrals.
Cancelled: Not added to your account, for example when a purchase is cancelled.
The Walking Company Loyalty Program Details
https://www.thewalkingcompany.com/pages/rewards-program-details