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The Walking Company

We can help you with taking care of your shoe and insoles. Click here for more details!

Orthotics FAQs

The AUTHORITY on COMFORT. Click here.

Order Processing Timelines

How do I change or cancel my order?

How do I cancel my order?

Order FAQs

Order Process

Mode of Payments

Payment Information

ORDERS and PAYMENTS. Click for details.

Shipping FAQs

Shipping and Delivery

Shipping Rates

Shipping and Delivery Insurance

SHIPMENT and DELIVERY. Click for details.

Best Price Guaranteed (Price Match)

Price Match

Best Price Guaranteed (Price Adjustment)

Price Adjustment

Free Shipping

OFFERS. Click for details.

Shoe Finder

Shop by Foot Condition

Shop Orthotics

Loyalty Rewards Program

Loyalty Rewards Tiers

How to Earn Loyalty Points

Loyalty Rewards Redeeming Options

Loyalty Rewards Program FAQs

Terms and Conditions

LOYALTY PROGRAM. Click for details.

Do you offer FREE Exchange?

Do you offer FREE Returns?

Starting a Return/Exchange

Return and Exchange Policy

Returns & Exchanges FAQs

RETURNS & EXCHANGES. Click for details.

Find your Widths

Men's Size and Width Chart

Women's Size and Width Chart

Foot Arch Types

SIZE CHARTS. Click for details.

General Questions

GENERAL FAQs. Click for details.

Order Modification or Cancellation

CANCELLATION. Click for details.

How can I check the status of my refund?

Orthotics FAQsUpdated 9 months ago