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The Walking Company

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Orthotics FAQs

The AUTHORITY ON COMFORT. Click here.

Do you offer FREE Exchange?

Do you offer FREE Returns?

Starting a Return/Exchange

Return and Exchange Policy

Returns & Exchanges FAQs

Exchanges & Returns

RETURNS & EXCHANGES. Click for details.

Shipping FAQs

Shipping and Delivery

Shipping Rates

Shipping and Delivery Insurance

SHIPMENT & DELIVERY. Click for details.

Best Price Guaranteed (Price Match)

Price Match

Best Price Guaranteed (Price Adjustment)

Price Adjustment

Free Shipping

OFFERS. Click for details.

Shoe Finder

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Loyalty Rewards Program

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How to Earn Loyalty Points

Loyalty Rewards Redeeming Options

Loyalty Rewards Program FAQs

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LOYALTY PROGRAM. Click for details.

Order Processing Timelines

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How do I cancel my order?

Order FAQs

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ORDERS & PAYMENTS. Click for details.

Find your Widths

Men's Size and Width Chart

Women's Size and Width Chart

Foot Arch Types

SIZE CHARTS. Click for details.

FAQs

GENERAL FAQs. Click for details.

Order Modification or Cancellation

CANCELLATION. Click for details.

How can I check the status of my refund?

Orthotics FAQsUpdated a year ago